Hi, I'm Tiffany!
I am a Professional Listener.
It's the through-line of everything I do—whether I'm sitting across from someone preserving their life story, coaching a client through a pivotal transition, or helping an organization navigate complex change.
Listening is my craft, my training, and the place where I come most alive.
A Bit About Me
I live in Boise, Idaho, after a lifetime in the American West. I've been married for 28 years and have two young adult sons. Intentionality shapes how I live: my husband and I once paused our careers to take our kids on a two-year RV trip across the United States. More recently, we paused and spent two years in the Czech Republic, where I completed my master's degree alongside peers from dozens of countries. Those experiences reshaped how I understand culture, identity, and story.
Today, I divide my time between legacy interviews, coaching, consulting, and serving as an oral historian for Idaho's America250 initiative—helping the state remember what's important.
The Professional Path
I've spent more than 20 years as an organizational change consultant, where executive coaching, stakeholder interviews and listening sessions weren't just tasks—they were the work I loved most. I hold a master's degree in Cultural Sociology, where I trained in qualitative interviewing. I'm a certified Idaho State Oral Historian. I've served as a Field Interviewer with the American National Election Studies, a role requiring trust, neutrality, and deep presence.
I am a member of the International Federation of Coaching. This allows me to coach private individuals; and executives and teams in organizations. The co-active coaching process is so powerful and honors the essential human qualities of being and doing. People are naturally creative, resourceful, and whole.
Across every role, one thing stayed constant: I am at my best when I am inviting people to speak their truth, helping them see what they already know, and holding space for what matters most.
The Personal Thread
In 2007, I lost my dad. I was raising toddlers, building a career, living two states away. He'd been sick for six months. After he passed, I found myself aching for his voice—the way he laughed, the rhythm of his stories, the gaps I'd never thought to fill.
This was before smartphones captured everything. I'd always meant to sit down and ask: What was growing up in Bisbee, Arizona like? What did Vietnam do to you? How did you fall in love with Mom?
I remembered fragments and anecdotes. I ached to know more. To fill my void, and help others avoid the same heartache, I started interviewing loved ones of friends and family as I traveled. The audio of those interviews are a keepsake they will always have.
How I Work
Whether I'm conducting a legacy interview, coaching a client, or consulting with an organization, my approach is the same: I listen not just to what's being said, but to what's underneath. I ask the questions that create clarity. I create an environment where people feel safe to reflect, remember, and move forward.
We'll work in person or virtually. Trust thrives in presence no matter the mode. My style is warm, grounded, and unobtrusively curious. I believe the ordinary moments—the small, quiet truths—are often the most profound.
What Connects It All
At its core, my work is about helping people and organizations know themselves more fully.
For families, that might mean preserving a loved one's voice before it's too late—capturing not just what was said, but how it felt. For individuals, it might mean navigating a crossroads or finding their next chapter. For organizations, it means listening deeply to understand the change they're trying to make, and guiding them through it with intention.
The methods differ. The heart of it doesn't.
Why This Matters
Some things are worth preserving. Some conversations are worth having. Some questions are worth asking—before it's too late.
Whether you're here because you want to capture a loved one's story, navigate a personal or professional turning point, or guide your organization through meaningful change, I'm here to listen.
Because being truly heard changes everything.